In profile settings, you can change the interface language, first and last name, time zone, profile photo, password and preview display in Search. Profile settings are personal: they apply only to your account and do not affect other users of the workspace.
How to open profile settings
- Click the profile icon (a person silhouette) in the top right corner.
- Select "Profile settings".
The page has two tabs: "Authentication settings" and "Personal settings". Changes on each tab are saved with the "Save" button.
The "Authentication settings" tab
- The "Authentication settings" tab — opens by default.
- Username — the login you use to sign in to LOOQME (often your email). Required field: no more than 30 characters, only letters, digits and the symbols @ . + - _
- Language — the platform interface language. Available: English, Русский, Українська, Romanian.
- Password change — the "New password", "Confirm new password" and "Old password" fields.
- "Save" — the button becomes active when you have changed something.
How to change the interface language
- Open Profile → Profile settings.
- On the "Authentication settings" tab, click the "Language" field.
- Select the language you need from the list.
- Click "Save". The interface will switch to the selected language.
The interface language does not change the language of publications in the feed. To see mentions only in a certain language, use the "Language" filter in the feed filter panel.
How to change your password
- Open Profile → Profile settings.
- Enter the new password in the "New password" field.
- Enter it again in the "Confirm new password" field.
- Enter your current password in the "Old password" field.
- Click "Save".
If you don't remember your current password, you won't be able to change it in your profile. Write to the LOOQME support chat and we will help you restore access. Never send your password in a chat or by email.
The "Personal settings" tab
- The "Personal settings" tab.
- First name and Last name — how your colleagues will see you in the workspace.
- Timezone — dates and times of publications are shown in it, and alerts and reports are delivered according to it. For example, Europe/Kyiv.
- E-mail address — the email linked to your profile.
- "Show preview in Search results" — when the switch is on (green), a short text snippet of each publication is shown in the "Search" results.
- Profile photo — click "Choose photo" and upload an image from your computer.
- "Save" — saves changes on this tab.
How to change the time zone
- Open Profile → Profile settings → Personal settings.
- Click the "Timezone" field and start typing the name of a city or region (for example, Kyiv, Warsaw, London).
- Select the option you need from the list.
- Click "Save".
Tip. If the time of publications in the feed differs from what you expect by several hours, most likely a different time zone is set in your profile.
Frequently asked questions
Do my profile settings change for my colleagues?
No. Language, time zone, photo and password apply only to your account.
How do I change my email or username (login)?
The login is changed in the "Username" field on the "Authentication settings" tab. If the field cannot be edited or you need to change your email, write to the support chat.
How do I add a new user to the workspace?
The number of users depends on your plan (see the profile menu → "Data and limits"). To add a colleague, contact your manager or the support chat and provide their name and email.
How do I sign out of my account?
Click the profile icon in the top right corner and select "Logout".
If you need more help, write to the support chat or contact your manager.
